PATIENT CARE ASSISTANT SPECIALIST - TRADITIONAL CARE UNIT - DAYS
Company: Houston Methodist
Location: Houston
Posted on: October 31, 2024
Job Description:
Overview
At Houston Methodist, the Patient Care Assistant (PCA) Specialist
position is responsible for functioning as an expert and
demonstrates highly competent knowledge necessary to communicate
appropriately and carry out delegated nursing assistant level tasks
for assigned patient populations, for providing high quality
support of patient care and services. This position exercises sound
judgement and executes proficient clinical skills necessary for
assisting with patient-care procedures. The PCA Specialist position
performs basic patient care activities of daily living (ADL's)
within unit specific defined limits and job scope, such as
assistance with patient elimination, hygiene, comfort, safety,
nutrition, and progress activity and practices Patient and Family
Centered Care. Other duties for this position include independently
and expertly performing the duties and responsibilities of
preceptor and clinical resource to PCAs, training and orienting
others.
Houston Methodist Standard
PATIENT AGE GROUP(S) AND POPULATION(S) SERVED
Refer to departmental Scope of Service and Provision of Care plans,
as applicable, for description of primary age groups and
populations served by this job for the respective HM entity.
HOUSTON METHODIST EXPERIENCE EXPECTATIONS
- Provide personalized care and service by consistently
demonstrating our I CARE values:
- INTEGRITY: We are honest and ethical in all we say and do.
- COMPASSION: We embrace the whole person including emotional,
ethical, physical, and spiritual needs.
- ACCOUNTABILITY: We hold ourselves accountable for all our
actions.
- RESPECT: We treat every individual as a person of worth,
dignity, and value.
- EXCELLENCE: We strive to be the best at what we do and a model
for others to emulate.
- Practices the Caring and Serving Model
- Delivers personalized service using HM Service Standards
- Provides for exceptional patient/customer experiences by
following our Standards of Practice of always using Positive
Language (AIDET, Managing Up, Key Words)
- Intentionally collaborates with other healthcare professionals
involved in patients/customers or employees' experiential journeys
to ensure strong communication, ease of access to information, and
a seamless experience.
- Involves patients (customers) in shift/handoff reports by
enabling their participation in their plan of care as applicable to
the given job
- Displays cultural humility, diversity, equity and inclusion
principles
- Actively supports the organization's vision, fulfills the
mission and abides by the I CARE values Responsibilities
PEOPLE ESSENTIAL FUNCTIONS
- Promotes a positive work environment that actively assists
interprofessional care team to achieve optimal department results.
Makes contributions to the work effort as a whole, by leading and
initiating problem resolution within the work unit. Facilitates
teamwork by anticipating the need for assistance and responding
positively to requests for assistance.
- Collaborates with all members of the interprofessional health
care team by actively communicating and reporting pertinent patient
care information and data in a comprehensive manner. Teaches peers
to critically think by verbally expressing rationale for decisions
and follows up consistently. Facilitates open, professional,
communication to achieve mutual understanding, role modeling by
example.
- Independently executes the duties and responsibilities of
preceptor, serves as a clinical resource in the department, using
advanced skills and competencies, guiding and mentoring colleagues
through processes to provide optimal patient care. Provides
structured feedback with examples.
- Conducts self in a manner that is congruent with cultural
diversity, equity, and inclusion principles. Initiates
contributions towards improvement of department scores for employee
engagement, i.e., peer-to-peer accountability. SERVICE ESSENTIAL
FUNCTIONS
- Role models the patient and family-centered care standards and
provides direct patient care under the direction of a registered
nurse. Documents, where applicable, care administered, diagnostic
measurements, treatments, and procedures in accordance with
established policies and procedures. Responds to the call light
system, contacting nursing personnel as appropriate, and follows
through with meeting patient needs.
- Assists with maintaining, cleaning, and stocking of equipment
and supplies as established on assigned unit. May serve as an
in-house courier which may include retrieving blood, hand
delivering labs, tele boxes, etc. Organizes the workflow,
problem-solves basic and routine matters, and manages multiple
ongoing priorities, seeking guidance and assistance from preceptor,
licensed nurse, or management.
- Role models behaviors and skills, through peer-to-peer
accountability, towards improving department score for patient
satisfaction, i.e., bedside shift handoff/report. QUALITY/SAFETY
ESSENTIAL FUNCTIONS
- Reports observations, conditions and problems of patients to
licensed personnel to achieve desired patient outcomes. Provides
for the privacy of patients and families, keeping the safety of the
patient in mind.
- Provides appropriate hand-off at change of shift at patient
bedside to communicate and collaborate, promoting patient-centered
care.
- Conducts hourly rounding to ensure patient needs are met (four
P's). Reports near misses and collaborates with the
interprofessional health care team to improve patient safety.
- Offers innovative solutions in performance improvement projects
and shared governance activities. impacting quality and safety
target, through peer-to-peer accountability, reporting near misses,
and collaborating with the interprofessional team. Supports
initiatives to prevent conditions such as pressure injuries,
patient falls, and hospital-acquired infections. FINANCE ESSENTIAL
FUNCTIONS
- Assists with patient and staffing needs (floats) across the
service line or hospital as competencies allow. Utilizes time
between heavy workloads efficiently.
- Utilizes resources with cost effectiveness and value creation
in mind. Self-motivated to independently manage time effectively
and prioritize daily tasks, minimizing incidental overtime,
assisting coworkers as needed. Role models effective time
management and coordinates colleagues to meet the overall demands
of the department. GROWTH/INNOVATION ESSENTIAL FUNCTIONS
- Develops skills of team members and continually assists with
improving skills, performance and outcomes. Fosters a positive and
constructive patient care environment by engaging co-workers in
learning opportunities that are valuable and in alignment with
department objectives.
- Seeks opportunities to identify self-development needs and
takes appropriate action. Ensures own career discussions occur with
appropriate management. Completes and updates the My Development
Plan on an on-going basis, including the development of advanced
skills.
This job description is not intended to be all-inclusive; the
employee will also perform other reasonably related business/job
duties as assigned. Houston Methodist reserves the right to revise
job duties and responsibilities as the need arises.
Qualifications
EDUCATION
- High School diploma or equivalent education (examples include:
GED, verification of homeschool equivalency, partial or full
completion of post-secondary education, etc.) WORK EXPERIENCE
- Three years acute care hospital or post-acute care experience
or two years Emergency Medical Technician (EMT)/Paramedic
experience or Graduate Nurse (GN) who will be retaking the NCLEX
for RN licensure. License/Certification
LICENSES AND CERTIFICATIONS - REQUIRED
- BLS - Basic Life Support (AHA) AND
- CNA - Certified Nursing Assistant - State Licensure - For
Skilled Nursing Facility(SNF)/Rehab departments only KSA/
Supplemental Data
KNOWLEDGE, SKILLS, AND ABILITIES
- Demonstrates the skills and competencies necessary to safely
perform the assigned job, determined through on-going skills,
competency assessments, and performance evaluations
- Sufficient proficiency in speaking, reading, and writing the
English language necessary to perform the essential functions of
this job, especially with regard to activities impacting patient or
employee safety or security
- Ability to effectively communicate with patients, physicians,
family members and co-workers in a manner consistent with a
customer service focus and application of positive language
principles
- Performs basic patient care activities of daily living (ADL's)
within unit specific defined limits and job scope, such as
assistance with patient elimination, hygiene, comfort, safety,
nutrition, and progress activity
- Demonstrates independence and exercises judgment in
interactions with physicians, interprofessional care team,
patients, and their families
- Displays strong time management skills
- Adapts to multiple ongoing priorities with minimal supervision
including but not limited to organizing workflows and actively
participating in problem-solving
- Demonstrates ability to access information both in the
department and within the hospital system to support the department
and interprofessional health care team, as appropriate
- Possesses competent computer knowledge. Operates multiple
computer systems including electronic health records, i.e., Epic,
and Microsoft Office (Word, PowerPoint, & Excel) to maintain
patient information SUPPLEMENTAL REQUIREMENTS
WORK ATTIRE
- Uniform No
- Scrubs Yes
- Business professional No
- Other (department approved) Yes ON-CALL*
*Note that employees may be required to be on-call during
emergencies (ie. DIsaster, Severe Weather Events, etc) regardless
of selection below.
- On Call* No TRAVEL**
**Travel specifications may vary by department**
- May require travel within the Houston Metropolitan area No
- May require travel outside Houston Metropolitan area No
Company Profile
Since its founding in 1919, Houston Methodist Hospital has earned
worldwide recognition. Houston Methodist Hospital is affiliated
with the Weill Medical College of Cornell University and New
York-Presbyterian Hospital, one of the nation's leading centers for
medical education and research. In 2020, U.S. News & World Report
named Houston Methodist Hospital to its top ranked Honor Roll for
the fourth time and second consecutive year. 2020 also marked the
ninth year in a row Houston Methodist Hospital has been named the
No. 1 hospital in Texas. Houston Methodist Hospital directs
millions of research dollars into patient care and offers the
latest innovations in medical, surgical and diagnostic techniques.
With 952 operating beds, 85 operating rooms and over 8,000
employees, Houston Methodist offers complete care for patients from
around the world.
The same high-quality care for which Houston Methodist is known is
available at several Emergency Care Centers in Houston and the
surrounding areas. These Emergency Care Centers house exam rooms,
full digital radiography suite, low radiation dose 16-slice CT
scan, ultrasound and a full on-site stat chemistry lab.
Keywords: Houston Methodist, Missouri City , PATIENT CARE ASSISTANT SPECIALIST - TRADITIONAL CARE UNIT - DAYS, Other , Houston, Texas
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